Catering Assistant

Math o Gytundeb :
Llawn amser, Parhaol, Prentisiaeth, Rhan Amser

Oriau Gwaith :
40 awr yr wythnos

Cyflog :
£18,720 - £20,800

Lleoliad :

Enw’r Busnes :

Cyfeirnod Swydd : FCE-JNB-222

Disgrifiad o’r Swydd


  • Welcomes customers when they arrive at the building.
  • Introduces customers to the menu and advises of daily or seasonal menu specials.
  • Answer questions about menu items, ingredients, allergens and pricing.
  • Takes customers’ orders for food and drink by entering them into the EPOS system.
  • Prepares food and drinks (including artisan coffee, ice creams and grab & go items) and serves them to customers.
  • Replenish stock as needed, informing Duty Manager/ Chefs at the earliest opportunity if stocks are running low.
  • Builds a rapport with customers and ensures they are satisfied with their order.
  • Processes cash and credit card payments.
  • Maintains familiarity with menu items and specials and makes recommendations to customers.
  • Meets with Duty Manager and kitchen/production staff daily or regularly in order to learn about menu changes and specials.
  • Ensure the highest possible standards of presentation by ensuring that food displays and premises are maintained in accordance with specifications and cleaning schedules.
  • Present a smart, professional appearance and good personal hygiene.
  • Maintain standards of safety and hygiene per legislation and other statutory requirements.
  • Attend meetings and training sessions as required.
  • Report any incidents of accident, fire, theft, loss or damage and act as appropriately
  • Carry out any reasonable request from any member of the Management team within the general scope and purpose of the job.



  • Passes customer orders along to kitchen staff for preparation.
  • Collects food orders from the kitchen, verifies that they are correct, and serves them to customers.
  • Removes used dishes, glasses, and flatware from tables.
  • Sets tables with dishes, glasses, and flatware and refills condiments.
  • Contributes towards the delivery of hospitality and events around the site including the set-up, service and clear down as required


Qualifications and Experience

  • Customer Service Experience
  • Coffee Barista and or/ Food and Drink service and/or preparation experience (Desirable)
  • Food Hygiene Certificate obtained within the last 24 months (Desirable)
  • Experience with Food Allergies, Special Diets and Labelling (Desirable)


Aptitude, skills and abilities

  • Actively contribute to the development and delivery of a positive culture, which safeguards the wellbeing of all members of the team
  • Embed the values into all aspects of service delivery
  • Adopt professional behaviours, attitudes and body language at all times
  • To be able to demonstrate flexibility by working any additional and unsociable hours necessary to maintain services and respond to fluctuations in business patterns and in support of colleagues and customers
  • Strong team player
  • Physical strength and stamina
  • Attention to detail
  • Smart, neat appearance
  • Ability to multitask
  • Ability to use initiative
  • Ability to communicate clearly
  • Ability to work under pressure
  • Positive attitude
  • Working within a customer focused environment
  • Passion for working within the Catering and Hospitality industry
  • Familiarity with alcohol restrictions or laws (Desirable)



  • Permanent all year round contracts
  • Generous Holiday Allowance: Up to 35 days pro rata (including the annual close down period over Christmas week and the whole of January)
  • We only require team members to work one day at the weekends as part of the standard rota
  • A free meal and drinks with every shift over 4 hours
  • Paid breaks
  • A small family run business with an informal friendly, fun and supportive team
  • Organised social events throughout the year
  • Beautiful surroundings in Beddgelert, Snowdonia National Park
  • Staff discount
  • Training and personal development opportunities

Gwybodaeth Ychwanegol

Working hours – 40 hours per week – flexing up to 50 in summer and down to 30 in winter

We would also consider two part-time positions


For more info head to


Apprenticeships in Food Industry Skills available

Dyddiad cau :

Cyswllt ar gyfer sgwrs bellach :
Bonnie Rowley

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